Always Read the Small Print
The owner of the website Pobieraczek.pl mislead users according to the Office of Competition and Consumer Protection (UOKiK). Gdańsk-based Eller Service, the owners of Pobieraczek.pl have been fined PLN 239,100 by the Office. Pobieraczek.pl acts as a middleman for users in the downloading of films, computer games, photos and music. It promotes itself with the slogan “10 days downloading for free”. When accepting the terms, the user must input his/her their personal details: name, address, date of birth and e-mail address. However, as the Office has established, the contract comes into force on the first day of registration at Pobieraczek.pl and the fee was charged not after 10 days but after the first day. According to UOKiK, the practice is unfair and consumers have been misinformed. The Office claims that customers were led to believe the service was free during the first 10 days of the agreement. UOKiK received thousands of complaints from users. Company representative Ireneusz Lejczak has stated that the company will appeal against UOKiK’s decision. According to Lejczak, users are free to break the agreement. Most people do not do it because they do not read the terms.
Gazeta Wyborcza
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