End of UPC Penalties

UPC Polska

UPC Polska

TV and internet provider UPC Polska meted out penalties of PLN 5,000 to users for unauthorised access to the internet or TV cable network by connecting more computers or TVs than specified in the contract. The Office of Competition and Consumer Protection (UOKiK) fought for the abolition of this penalty. According to UOKiK, the penalty was too high and did not reflect the damage sustained by UPC Polska. Proceedings against UPC Polska were initiated in October 2013. The new, amended clause in UPC Polska contracts will now ensure that penalties correspond with monthly customer fees.

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