Holiday Nightmare



Travel agents are slowly appreciating the advantages the internet provides. TUI Poland had contracts with 500 travel agencies. TUI Poland chairman Marek Andryszak explains that the company will only continue working with those intermediaries that are efficient and have demonstrated an increase in sales, that is 250 travel agents. In the meantime, TUI has decided to develop online sales. The company wants its current online share of 25% to increase to 30%. Other companies have also appreciated the advantages of such a solution. For Neckermann, the internet will generate 50% of sales in the next few years. Krzysztof Piątek, chairman of the board of Neckermann Poland explains that to achieve this the company is continually investing in its distribution channels. They are simplifying the booking process and thus speeding up transactions.


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